If you have not received your package in a timely manner it may have been lost in transit by USPS. Please contact us at firstname.lastname@example.org so we can personally take care of your situation and get your items delivered as soon as possible.
Hopefully this would happen, but just in case please contact us immediately and well get it taken care of.
If your bracelet has broken please email us with your name, shipping address and a picture of your damaged bracelet. We will send you a replacement.
Shipping for single items, maybe fewer than three is just a buck( you should not have to pay more than you have to, and USPS is very reliable) If something goes wrong, we will take care of it. Additional services such as USPS tracking is $4.00